The download link is not working for me - am I missing something?

If the download link that we provided is not working for you, please refer to the known issues below:

  1. Your firewall / antivirus may have a restriction on downloading .exe files. If that's the case, you may have to either disable the firewall until the software is downloaded or make a firewall / antivirus exception for the software to download from the link we provided.
  2. If you are using Google Chrome to download the software, then after downloading the software it may inform you by saying that .exe is not commonly downloaded and might show the discard option with an arrow. If this happens, please click on the "arrow" and select "keep" to save your copy of the software on to your computer.


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