FAQ

Order & Purchase

• Do you accept Purchase Orders from Schools?

Download & Installation

• The school re-images the computers regularly. If we install the software using an activation key, what happens when the computers get re-imaged? Can we re-install the software on that computer? Or will we need a new activation key?
• How do I transfer licenses from my old machine to a new device?
• My activation key is not working. What should I do?
• What are the system requirements for running the Virtual Robotics Toolkit?
• Is there a version of the Virtual Robotics Toolkit that will run on a light weight device like a iPad or Chrome book?
• What do I do with my activation keys?

See all 8 articles

Simulating

• I've lost the controls display. How do I get it back?
• How can I change the units of measure?

Programming

• What programming environments are supported?
• Where do I download the EV3 programming environment?

Building

• What is LDraw?
• What tools do I need to build my own custom virtual robots?
• Some parts are missing from my imported model. How do I fix this?

Analyzing

• How do I use the software's data-logging functionality?

Virtual Robotics Toolkit for Mac

• How do I install LDraw for Mac?
• Why can't I see the virtual brick under the 'Available Bricks' tab of the EV3 MINDSTORMS programming software?
• Does the Virtual Robotics Toolkit support Mac OS X?

Odds and Ends

• What is the Learning Environment window used for and what does "Not Registered with any Learning Systems" mean?
• What can you tell me about Cogmation Robotics?
• Is this an official LEGO product?
• How do I find out which version of the software I'm using?